Terms of Service

Last updated: September 6, 2026

Welcome to Zarbia. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

1. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.

You may not use our products or services for any unlawful or unauthorized purpose.

2. Products and Services

We make reasonable efforts to display our rugs, including their colors, patterns, dimensions, and other characteristics, as accurately as possible.

Please note that colors may appear slightly different depending on your screen or device. For handmade or artisan products, minor variations in color, pattern, texture, or dimensions may occur and can be part of the unique nature of the product.

We reserve the right to modify or discontinue products without notice.

3. Prices

All prices displayed on our website are subject to change without notice.

The price charged for an order will be the price displayed at checkout when the order is placed, excluding any additional taxes, duties, or charges that may apply and are disclosed or imposed according to applicable law.

4. Orders

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, or unauthorized transactions.

If we cancel an order after payment has been collected, we will issue an appropriate refund.

Customers are responsible for providing accurate billing, shipping, and contact information.

5. Payment

Payment must be completed using one of the payment methods available at checkout.

Payments may be processed by third-party payment providers. Your use of their services may also be subject to their respective terms and privacy policies.

6. Shipping and Delivery

Shipping times displayed on our website are estimates unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather conditions, or other transportation disruptions.

Customers are responsible for providing a complete and accurate delivery address.

7. Returns and Refunds

Returns, refunds, exchanges, and damaged-item claims are governed by our Return and Refund Policy.

Please review that policy before placing an order.

8. Product Availability

Products are subject to availability. We may limit quantities or cancel an order if a product becomes unavailable.

If you have already paid for an unavailable item that we cannot fulfill, we will provide an appropriate refund.

9. Intellectual Property

The content of our website, including our branding, logos, graphics, text, photographs, and other original materials, is owned by or licensed to Zarbia where applicable and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our protected content without authorization.

10. Third-Party Services

Our store may use or provide access to third-party services, including payment, shipping, analytics, and e-commerce services.

We are not responsible for third-party services beyond what applicable law requires.

11. Prohibited Uses

You may not use our website to engage in unlawful activity, attempt to interfere with its security or operation, transmit malicious code, commit fraud, or violate the rights of others.

We reserve the right to restrict access where these Terms are violated.

12. Disclaimer

We aim to provide accurate and reliable information on our website. However, occasional errors or omissions may occur.

Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer protection laws.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Zarbia will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms limits liability where doing so would be prohibited by law.

14. Privacy

Your personal information is handled according to our Privacy Policy.

15. Changes to These Terms

We may update these Terms of Service periodically. Changes will become effective when the updated Terms are posted on our website unless applicable law requires otherwise.

Your continued use of the website after an update constitutes acceptance of the revised Terms where permitted by law.

16. Contact Information

Questions regarding these Terms of Service can be sent to:

Zarbia
Email: fatimazahra20261@outlook.fr
Phone: +212 767676666